1. Data Collection

a. What Information Do We Collect?

At Stallion Travels, we only collect essential information required for delivering our services efficiently. This includes:

  • Personal Details: Your name, contact information, date of birth, and nationality.
  • Travel Information: Booking details, itineraries, and preferences.
  • Payment Information: Credit card details and billing addresses.
  • Communications: Correspondence with us, including emails and chats.
  • Device Information: Data from your device, such as IP address and browser type.

b. How Do We Collect Data?

We gather data through various means:

  • Directly from You: When you book a trip, contact our customer support, or use our website.
  • Cookies: We use cookies to enhance your online experience. Refer to our Cookie Policy for more details.

2. Data Usage

We utilize your information for the following purposes:

  • Booking and Reservations: To facilitate your travel arrangements.
  • Communication: Keeping you informed about your bookings and travel-related updates.
  • Customization: Tailoring our services based on your preferences.
  • Improvement: Enhancing our website and services.
  • Legal Compliance: Meeting our regulatory obligations.

3. Data Sharing

Your privacy is our priority, and we do not sell your information to third parties. However, in some instances, we may share your data with:

  • Service Providers: Partner companies that assist us in delivering our services.
  • Legal Requirements: When obligated to comply with legal processes or authorities.

4. Data Security

We employ robust security measures to protect your data, including encryption, firewalls, and regular security audits. Our commitment is to ensure that your information remains safe with us.

5. Your Rights

You have the right to:

  • Access: Request access to your personal data.
  • Rectification: Correct inaccuracies in your information.
  • Deletion: Request the deletion of your data.
  • Objection: Object to the processing of your data.
  • Portability: Request the transfer of your data to another service provider.

6. Contact Us

If you have any questions or concerns regarding your privacy, please contact our Data Protection Officer at info@stalliontravels.com.pk. We are here to assist you promptly.